Terms of Use

Last updated: 27 September 2026

These terms apply to your use of the Protend website, protend.tz. By using the website you agree to them. If you do not agree, please do not use the website.

Our products have their own terms

This website introduces Protend and our products. Each product, such as Duka365, Pamoja, Waalikwa and Biblia Yangu, is provided under its own terms, shown on that product’s website or app. If a product’s terms differ from these, the product’s terms apply to that product.

Using the website

You may use this website for lawful purposes only. You agree not to:

  • try to gain unauthorized access to the website, its server or any connected system;
  • interfere with the website’s operation, for example by overloading it or introducing malware;
  • use automated tools to copy or collect content from the website in bulk; or
  • use the website to send spam or to mislead anyone about who you are.

Content and trademarks

The text, graphics, logos and other content on this website belong to Protend or are used with permission. The Protend name and logo, and the names and logos of our products, are our trademarks. You may share links to the website, but you may not copy, modify or reuse its content for commercial purposes without our written permission.

Information on the website

We try to keep the information on this website accurate and up to date, but it is provided for general information only. Product features, prices and availability may change without notice. For a specific offer, please contact us.

Links to other websites

The website links to other websites, including our product websites and third-party services such as WhatsApp. We are not responsible for the content or practices of third-party websites; their own terms and privacy policies apply.

No warranty and limitation of liability

The website is provided “as is” and “as available”. We do not guarantee that it will always be available, uninterrupted or free of errors. To the extent permitted by law, Protend is not liable for any loss or damage arising from your use of, or inability to use, the website or from relying on its content.

Privacy

How we handle information collected through the website is explained in our Privacy Policy.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continuing to use the website after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the United Republic of Tanzania.

Contact us

Protend, Tanzania
Email: contact@protend.tz